Essential business training for the future professional.

Give students the opportunity to get real-world business training while they are still in school with Milady Business Fundamentals.

 

Contents

Lesson 1: Success Habits
Lesson 2: Accountability
Lesson 3: Communication
Lesson 4: Exceeding Client Expectations: Customer Service
Lesson 5: Managing Your Finances
Lesson 6: The Needs Assessment (Client Consultation)
Lesson 7: Getting Retail Results
Lesson 8: Double Your Day
Lesson 9: Building a Clientele: Attracting the Ideal Client
Lesson 10: Marketing 101
Lesson 11: Planning for your Future
Lesson 12: S.M.A.R.T. Goals

For the Student

 

Student Course Book with Goal Tracker

Provides engaging lessons with career profiles provided at the beginning of each lesson that includes in-depth, topic-specific interviews with notable professionals. Each profile reveals the importance of the topics being discussed in each section to inspire, motivate and engage your students. The Goal Tracker appointment book is now part of the Student Course Book and enables students to stay organized, create action plans and set and track daily and weekly goals including:

  • Service Ticket Average
  • Retail Units Sold
  • Service Sales
  • Up-Sells
  • Clients who Rebook
  • Referrals
  • Clients Served

See Sample Chapter »

English
ISBN: 9798214080109 • List: $62.95

Spanish
ISBN: 9798214080116 • List: $68.95

For the Instructor

 

Course Management Guide

  • Instructor Support Materials: Revision synopsis, course outline, grade sheets, student certificate template, Instructor Training Videos
  • Lessons Plans
  • Instructor Support Slides
  • Rubrics (student and instructor versions)
  • Spanish chapter tests
  • Video content and audio files

ISBN: 9798214082332 • List: $499.95