Here to support you. 

At Milady, we push the industry forward with the highest quality beauty education resources. We’re here to assist you every step of the way.

For placing an order with customer service, placing your own order online, resolving order issues, opening a new school, and/or product information and pricing, please visit, milady.com/contact.

For faster—real-time—answers, please attend Milady Office Hours.

Here to support you.

At Milady, we push the industry forward with the highest quality beauty education resources. We’re here to assist you every step of the way.

For placing an order with customer service, placing an e-commerce order, resolving order issues, opening a new school, and/or product information and pricing, please visit, milady.com/contact.  

For curriculum assistance and to get the most from Milady solutions, please select your school type:

Private Beauty School
Heather Cramer

Sales Manager
Region: All US States
[email protected]

Karen Harris

Executive National Account Manager
States: CA
[email protected]

Kristina Santoro

Senior Account Manager
States: DC, HI, NE, NJ, NM, NY, OH, RI, SC
[email protected]

Justine Harpster

Account Manager
Region: All US States
[email protected]

Michael Krisanda

Account Manager
States: AZ, CO, CT, ID, KY, MD, ME, MS, NH, NV, UT, WA, WI, WV
[email protected]

Laura Moen

Account Manager
States: MO, MN, MT, TX, MT
[email protected]

Amy Wallace

Account Manager
States: AK, AL, GA, IN, KS, LA, MA, ND, OK, TN, VA, IN
[email protected]

Amy Rawcliffe

Account Manager
States: AR, DE, IA, IL, MI, NC, OR, PA, SD, WY, PA
[email protected]

Cynthia Scheffer

Senior Sales Director
Region: All US States
[email protected]

Laura Salazar

Business Development Manager, Latam
Region: Caribbean and Latin America
[email protected]

High School / CTE
Karen Tracey

Sales Supervisor, K12
States: AK, AL, AR, CA, CT, FL, HI, IA, KS, LA, MA, ME, MT, ND, NE, NV, NY, OK, SD, VT, WA, WI, WY
[email protected]

Amber Busby

Account Manager, K12
States: AZ, CO, IL, KY, MD, MO, NC, NH, OH, SC, TN, TX, VA, WV
[email protected]

Nora Payne

Account Manager, K12
States: DC, DE, GA, ID, IN, MI, MN, MS, NJ, NM, OR, PA, RI, UT
[email protected]

Cynthia Scheffer

Senior Sales Director
Region: All US States
[email protected]

Laura Salazar

Business Development Manager, Latam
Region: Caribbean and Latin America
[email protected]

2/4 Year College
Melissa Kaeslin

Executive Account Manager
Region: All US States
[email protected]

Cynthia Scheffer

Senior Sales Director
Region: All US States
[email protected]

Laura Salazar

Business Development Manager, Latam
Region: Caribbean and Latin America
[email protected]

Career College
Heather Cramer

Sales Manager
Region: All US States
[email protected]

Justine Harpster

Account Manager
Region: All US States
[email protected]

Laura Salazar

Business Development Manager, Latam
Region: Caribbean and Latin America
[email protected]

Distributors / Resellers
Cynthia Scheffer

Senior Sales Director
Region: All US States
[email protected]